Hi Gary,

We are investigating your experience on the points mentioned and will get back to you soonest. 

Regards,
Nik

Hi Janice,

My suggestion is log out of Ticketpro website then when you purchase again login with your Ticketpro login not your Facebook login that will sort your problem out. For your information we do not post to Facebook on your account you can just close the Facebook pop up after your purchase and the system will not post any event detail.

Please let me know if you need any other assistance.

Regards,

Nik

Hi Rhonda,

General Grass area excluding the golden circle is R100 for kids between 0-12 years. Kids over 12 years old will pay full price of R240.

Regards,

Nik

Hi Chris, I have just looked at the email that was sent out and the links are working correctly. The main Supercross Africa image takes you to www.supercrossafrica.co.za if you click on the www.ticketpros.co.za you can also purchases tickets there. Please let me know if you need further assitance.

Regards,

Nik

Hi Chris,

Is this link in the email from the Bulls supporters club that was sent out? I will try assist where i can, I tried calling you but your number is incorrect on our system, says number does not exist.

Received an SMS from Craig Winfield:
Hi Nik Sorry I missed your call . I am in a meeting I managed to sort out the problem. Thank you guys for getting back to me so promptly.

Hi Craig,


If I understand correctly, you only get the credit card option and not EFT? Please remember that you have to spend more than R50 on EFT payments per transaction or you will not be allowed to purchase via EFT.

If you can provide more detail I would appreciate it, what event are you trying to purchase tickets for and what is the amount? Please send me the URL if possible or a reference number of the transaction?

Many Thanks,

Regards,

Nik