Hi Theresa,

I am glad that you have your tickets and your query has been resolved. Enjoy the concert!

Regards,

Nik

Hi Theresa,

I am looking into your query, will call you shortly..

Regards,

Nik

Hi Mandla,

If you purchase your tickets selecting the Home Print delivery option, then you can print your ticket at home which is the only way.

Regards,

Nik

Hi Bruce,

I have sent you an email regarding your request.

Regards,

Nik

Hi Mandla,

I am glad that everything was resolved and your money was deposit back into your account.

Please read the steps below for Home Print....

• The tickets that you download from the link in the confirmation email, will render in the format of a normal A4 page PDF document.
• Please: Print the page(s) as is, on A4 paper.
• Please: Use only black printing (other colors do not scan)
• Please: Use a high quality printer so that your bar-code is clearly printed and easily scannable
• Please: Set your printer to Best/Highest quality printing (not draft - faintly printed bar-codes will not scan at the event)
• Please: Keep the tickets in their original size, as it is, 1 ticket can be printed per A4 page, and any barcode is useable to scan once at the access control.
• Please: Keep your tickets safe where the bar-code will not be damaged (do not fold ticket across the bar-code)
• Please: Cut the page to separate the tickets from one another - on the dotted lines... (separated tickets scan faster, please consider the rest of the fans that want to enter the event as well)

Let me know if you need any other information...

Regards,

Nik

Hi Thomas,

Unfortunately your transaction was abandoned and is now flagged as cancelled, please try the booking process again  and follow through to the end till you get the payment confirmation. If you need further assistance, let me know.

Regards,
Nik 

Hi Velile,

As discussed your transaction was abandoned cause you took too long with receiving and entering your OTP. Please try the transaction again please do not worry, shout if you need any other assistance.

Hi Velile,

I will call you shortly to resolve your issue..

Regards,

Nik

Hi Africa,

I see you bought a ticket for K-Day and selected home print, all you need to do is email the PDF of your ticket to your friend that you are giving the ticket to and then they can use it for K-Day. There is a  download ticket link in your confirmation email if you need to re-save your ticket to PDF so you can forward it on.

Please let me know if you need any other assistance.

Regards,

Nik.