I am having problems with home print and my tickets are not scanning at the gates on day of event?

The tickets that you download from the link in the confirmation email, will render in the format of a normal A4 page PDF document.

• Please : Print the page(s) as is, on A4 paper.
• Please : Use only black printing (other colors do not scan)
• Please : Use a high quality printer so that your bar-code is clearly printed and easily scannable
• Please : Set your printer to Best/Highest quality printing (not draft – faintly printed bar-codes will not scan at the event)
• Please : Keep the tickets in their original size, as it is, 5 tickets can be printed per A4 page (printing them larger or smaller will not scan at the event)
• Please: Keep your tickets safe where the bar-code will not be damaged (do not fold ticket across the bar-code)
• Please: Cut the page to separate the tickets from one another – on the dotted lines... (separated tickets scan faster, please consider the rest of the fans that want to enter the event as well)

Copied/Duplicate Tickets
Do not attempt to distribute copies of your tickets. Persons presenting duplicate tickets will be refused entry.